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Terms and Conditions for Khulshi Mart
Welcome to Khulshi Mart. By shopping with us, either in-store or through our digital platforms, you agree to the following terms. These are designed to ensure a fair and transparent shopping experience for everyone.
1. General Usage
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Accuracy: We strive to ensure all prices and product descriptions are accurate. However, errors may occur. In the event of a pricing error, we reserve the right to cancel orders placed at the incorrect price.
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Availability: All products are subject to availability. We may limit the quantity of items purchased per person or per order.
2. Pricing and Payment
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Currency: All prices are listed in Bangladeshi Taka (BDT) and include applicable VAT unless stated otherwise.
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Payment Methods: We accept cash, major credit/debit cards, and verified mobile financial services (MFS). Payment must be cleared before the delivery of goods for online orders.
3. Returns and Exchanges
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Perishables: Due to health and safety standards, fresh produce, meat, dairy, and frozen items cannot be returned once they have left the store or been accepted at delivery.
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Non-Perishables: Defective or damaged non-perishable goods may be exchanged within 24 to 48 hours of purchase, provided you have the original receipt and the packaging remains intact.
4. Delivery Policy
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Timeline: We aim to deliver orders within the estimated timeframe provided at checkout. However, delays due to traffic, weather, or unforeseen circumstances may occur.
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Verification: Customers are encouraged to check all items upon delivery. Signing the delivery receipt confirms that the order was received in good condition.
5. Privacy
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Your personal information is used solely for processing orders and improving your shopping experience. We do not sell or share your data with third parties for marketing purposes without your consent.
6. Modifications
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Khulshi Mart reserves the right to update these Terms and Conditions at any time without prior notice.
Contact Us: For any queries regarding these terms, please visit our customer service desk or contact our helpline.