At Khulshi Mart, we are committed to providing you with the highest quality products and a seamless shopping experience. We understand that there may be instances where you need to exchange an item, and we aim to make that process as straightforward as possible.
1. No Cash Refunds
Please note that Khulshi Mart operates a strict no-cash refund policy. Once a purchase is completed, we do not offer monetary reimbursements for any returned items.
2. 48-Hour Exchange Window
If you are not satisfied with your purchase, you may exchange the item for another product of equal or greater value within 48 hours of the original purchase time.
3. Conditions for Exchange
To qualify for an exchange, the following conditions must be met:
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The original sales receipt or proof of purchase must be presented.
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Items must be in their original, unopened packaging with all tags and seals intact.
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Perishable goods (such as fresh produce, dairy, or frozen items) are generally ineligible for exchange unless there is a clear quality defect at the time of purchase.
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The item must not show any signs of use or damage.